Privacy Policy

Your privacy is important to us. It is BodyZenCare’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://www.bodyzencare.com, and other sites we own and operate.

This policy is effective as of May 8, 2025, and was last updated on May 25, 2026.

1. Information We Collect

We collect both information you knowingly and actively provide us when using our services or purchasing products, and any information automatically sent by your devices in the course of accessing our website.

Personal Information & E-Commerce Data

To fulfill your orders and provide our services, we may ask for personal information which includes:

• Identity Data: Name, username, or similar identifier.

• Contact Data: Email address, phone number, shipping address, and billing address.

• Transaction Data: Details about payments to and from you, and other details of products you have purchased from us. (Note: We do not store your credit card details. All payments are processed securely through encrypted third-party gateways like Stripe or PayPal).

Log Data & Device Information

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and technical details regarding any errors you may encounter.

2. Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. Specifically, we use your information to:

• Process, fulfill, and ship your orders (including sending order confirmations and tracking updates).

• Deliver customer support and respond to your inquiries.

• Process secure payments and prevent fraudulent transactions.

• Comply with legal and regulatory obligations.

• Improve our website experience, product offerings, and marketing campaigns.

3. Third-Party Sharing & Marketing (Google Ads & Analytics)

We do not sell your personal information. However, to operate our store and deliver ads, we share data with trusted third-party service providers:

• Logistics & Delivery: Sharing your name, shipping address, and phone number with courier services to deliver your Cupping Massagers.

• Google Services: We use Google Analytics 4 (GA4) and Google Ads Conversion Tracking. These tools use cookies and web beacons to collect data regarding your activity on our site, helping us optimize our advertising and understand user behavior. You can opt out of Google’s use of cookies by visiting Google’s Ads Settings.

• Advertising & Marketing: We may use your email to send you occasional updates or abandoned cart reminders if you have consented to receive them. You can opt out at any time.

   

4. Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Our website uses Secure Socket Layer (SSL) encryption for all transactions. While we do our best to protect your data, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute data security.

5. How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period depends on what we are using your information for, such as maintaining accounting records for tax purposes or complying with legal obligations. If your personal information is no longer required, we will securely delete it or anonymize it.

6. Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

7. Use of Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer to help us recognize your browser, remember your shopping cart items, and understand your preferences based on previous or current site activity.

8. Your Rights and Controlling Your Personal Information

You always retain the right to withhold personal information from us, request details of any personal information we hold about you, or request that we update, correct, or delete your data.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.

9. Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

10. Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at this same link.

Contact Us

For any questions or concerns regarding your privacy or data protection, you may contact us using the following details:

• Email: in**@*********re.com

• Website: https://www.bodyzencare.com